1. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information

• Name

• Phone number

• Email address

• Service address

• Billing address

Service Information

• Type of junk or materials to be removed

• Photos you voluntarily provide

• Property or access information

• Requested service date and time

• Communications concerning your service

Transaction Information

• Services purchased

• Amounts charged

• Payment and billing information

Payment information may be processed by third-party payment processors. We may not directly store complete payment-card information.

Website and Device Information

• IP address

• Browser and device information

• Website activity

• Referring pages

• Approximate location derived from an IP address

• Cookies and similar technologies

2. How We Use Information

We may use personal information to:

• Provide estimates and quotes

• Schedule and perform services

• Communicate about appointments

• Process payments

• Respond to customer questions

• Provide customer support

• Maintain and improve our website and services

• Prevent fraud and protect our business

• Maintain business and transaction records

• Comply with legal obligations

• Send marketing communications where permitted by law

3. How We Disclose Information

We may disclose personal information to vendors and service providers that help us operate our business, including payment processors, website providers, communications providers, analytics providers, advertising providers, and other contractors.

We may also disclose information when required by law, to protect our legal rights, to investigate fraud or security issues, or in connection with a merger, acquisition, financing, sale, or transfer of all or part of our business.

4. Sale or Sharing of Personal Information

ClearLift does not sell personal information for money.

Certain advertising, analytics, cookie, or tracking technologies may constitute “sharing” or “selling” of personal information under California law depending on how they are configured and used.

If ClearLift engages in activities that constitute selling or sharing under applicable California law, eligible consumers will be provided with the legally required methods to opt out.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising performance, and improve our services.

Your browser or device may allow you to control certain cookies. Where required by applicable California law, ClearLift will also recognize legally required opt-out preference signals.

6. California Privacy Rights

Depending on applicable law and whether ClearLift is subject to the California Consumer Privacy Act (“CCPA”), California residents may have rights concerning their personal information, including the right to:

• Know what personal information is collected

• Request access to personal information

• Request deletion of personal information, subject to exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information

• Limit certain uses and disclosures of sensitive personal information, when applicable

• Receive equal service and not be discriminated against for exercising applicable privacy rights

We may need to verify your identity before processing certain requests. An authorized agent may also submit a request where permitted by California law.

7. Exercising California Privacy Rights

To submit an applicable privacy request, contact ClearLift at:

Email: [PRIVACY EMAIL]
Phone: [PHONE NUMBER]
Website: [WEBSITE URL]

Please include enough information for us to understand and respond to your request.

We will process eligible requests in accordance with applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal requirements.

Retention periods may vary depending on the type of information and why it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Children's Privacy

ClearLift's services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. ClearLift is not responsible for the privacy practices, security, or content of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the “Last Updated” date at the top of this policy.

13. Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

ClearLift
340 Arden Ave 2nd Floor Glendale, CA 91203
+1(747) 324-7535
info@clearliftca.com

TERMS OF USE

1. About ClearLift

ClearLift provides junk removal, property cleanout, debris removal, demolition, hauling, and related services.

Information displayed on our website is provided for general informational purposes and does not necessarily constitute a final service quote or guarantee of availability.

2. Quotes and Pricing

Prices displayed on our website or provided through preliminary estimates may be estimates only unless specifically identified as a final price.

Final pricing may depend on factors including:

• Volume of material

• Type and weight of material

• Labor required

• Accessibility

• Location

• Disposal fees

• Demolition requirements

• Special handling requirements

ClearLift may provide or confirm final pricing before work begins.

3. Appointments and Access

Customers are responsible for providing accurate service information and ensuring that ClearLift has lawful and reasonably safe access to the property and items scheduled for removal.

The person requesting service represents that they own the items being removed or have authority from the owner to authorize their removal.

4. Items We May Refuse

ClearLift reserves the right to refuse items that cannot legally or safely be transported, handled, or disposed of.

Restricted items may include hazardous materials, chemicals, certain paints or solvents, explosives, fuels, medical waste, asbestos-containing materials, and other regulated materials.

Customers should disclose potentially hazardous or regulated materials before service begins.

5. Demolition Services

Demolition services may involve additional requirements, including site evaluation, utility verification, permits, property-owner authorization, and additional charges.

Customers are responsible for accurately identifying known utilities, hazardous materials, structural concerns, or other conditions that could affect the work.

ClearLift may decline or stop work if conditions are unsafe or outside the agreed scope of service.

6. Cancellations and Rescheduling

Customers should contact ClearLift as soon as possible if they need to cancel or reschedule an appointment.

Any cancellation fees, deposits, minimum charges, or other applicable policies will be disclosed during the booking process or before the customer agrees to the service.

7. Payments

Payment is due according to the terms communicated at booking or completion of service.

By providing a payment method, you represent that you are authorized to use that payment method and authorize charges for services you approve.

8. Website Content

All website content, including the ClearLift name, logos, graphics, photographs, designs, text, and other materials owned by ClearLift is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our proprietary website content without prior written permission.

9. Acceptable Website Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to interfere with website security

• Introduce viruses or malicious software

• Attempt unauthorized access to our systems

• Use automated systems to improperly scrape or overload the website

• Submit false, fraudulent, or misleading information

10. Third-Party Services

Our website may use or link to third-party services, including payment, mapping, scheduling, analytics, and communications services.

Those services may be governed by separate terms and privacy policies.

11. Disclaimer

We attempt to keep information on our website accurate and current, but we do not guarantee that all website information will always be complete, accurate, or available.

To the extent permitted by applicable law, the website is provided on an “as is” and “as available” basis.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer-protection law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, ClearLift will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, the website.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Terms governing liability for physical junk-removal or demolition services may also be included in a separate service agreement or work order.

13. Changes to These Terms

We may modify these Terms periodically. Updated Terms will be posted on this website with a revised “Last Updated” date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Nothing in these Terms limits any rights that California consumers cannot waive under applicable law.

15. Contact Information

Questions concerning these Terms may be directed to:

ClearLift
340 Arden Ave 2nd Floor Glendale, CA 91203
+1(747) 324-7535
info@clearliftca.com